Question 1

What should I do right after a car accident?

Accepted Answer

Check for injuries, call 911 if anyone is hurt, move to a safe location, exchange insurance and contact information, take photos, and file a police report. Then, get medical care even if you feel fine, and consider speaking with a personal injury attorney before giving a recorded statement to any insurance company.

Question 2

How does Crash.Help work?

Accepted Answer

You answer a few quick questions about your accident and injuries. A case manager reviews your details and, if your case fits our network, connects you with a personal injury attorney who can evaluate your claim. You choose whether to move forward.

Question 3

Is Crash.Help a law firm?

Accepted Answer

No. Crash.Help is not a law firm and does not provide legal advice. We are a consumer connection service that matches car accident victims with independent attorneys in our network. Using Crash.Help does not create an attorney-client relationship.

Question 4

Does it cost anything to use Crash.Help?

Accepted Answer

No. Submitting your intake is free. Attorneys in our network typically work on a contingency fee basis, which means they only get paid if you recover compensation. You pay nothing out of pocket to get connected.

Question 5

How are attorneys in the network vetted?

Accepted Answer

We partner with licensed attorneys who focus on personal injury and car accident cases. Participation is paid placement and is not an endorsement, but every attorney must be in good standing and able to handle motor vehicle accident claims.

Question 6

What if I already have an attorney?

Accepted Answer

If you are already represented by an attorney for this accident, we cannot connect you with another one. Our intake asks about existing representation so we do not interfere with an active attorney-client relationship.

Question 7

How long does the intake take?

Accepted Answer

Most people complete the initial intake in under two minutes. The Case Detail Form takes a few more minutes. You can save your progress and finish later on the same device.

Question 8

What information do I need to get started?

Accepted Answer

Basic details about the accident, such as when and where it happened, whether you were injured, and the insurance providers involved. You can also upload a police report or photos if you have them.

Question 9

Will my information be kept private?

Accepted Answer

We use secure forms and only share your information with participating attorneys and service providers when you ask to be connected. Read our Privacy Policy for full details.

Question 10

What happens after I submit my intake?

Accepted Answer

A case manager reviews your submission. If your case matches our network, an attorney or their team will contact you to discuss your options. You decide what happens next.

Frequently asked questions

Ready to get started?